Get help

Get short term help with necessities

We are able to help those who are vulnerable in our community using donations from our volunteers, donors ( individual/corporate) .

We also provide help and support to public service and health service staff such including local authorities, policing, fire, ambulance, rescue and healthcare by providing packed meals for those on duty.

How to get help?

To access help you need to Register for help on our website. Visit this page to register .

How often can we help?

registration and emergency help is free for 21 days. Inside this time we are able to support with 1-3 deliveries of fresh foods and or cooked packed meals. We will help families as often as required but we do try to encourage beneficiaries not to become reliant or ‘double dip’ into voluntary resources.

We offer extended support on a beyond 21 days for our elders, those who are ill or those who are unemployed with no access to public resources or funds and those are less able to get about and cook and shop for the necessities.

Who we help

We prioritise help to

  • the elderly and infirm
  • individuals and families who are less able
  • Individuals fleeing domestic abuse/violence
  • individuals and families with young children
  • individuals and families living in isolation
  • individuals and families with no recourse to public funds
  • individuals and families who are unable to make ends meet due to unemployment, job or wage cuts and or complex hour contracts.
  • People affected by the pandemic and or affected by adverse health
  • Public service staff

What we provide

  • We provide hot cooked packed meals (provided by qualified and food hygiene trained cooks) and do what we can to cater to special diets. All our meals are packed full of proteins and vegetables with carbohydrates for energy and as low on salt as possible.
  • We provide tinned fruits, vegetables, and soups
  • We provide fresh fruit and vegetables
  • We provide packs or portions of dry food products such as flour, bread, pasta and rice
  • We provide basic quantities of toiletries such as toilet roll, soap and other sanitary products if available
  • We provide groceries containing fresh meat, chicken and fish as available from donors.
  • signposting to other relevant services

How much does it cost?

Emergency Help is currently provided fee free.

Please do not attempt to pay our volunteer drivers. They cannot take your money.

We do ask that if you can make a donation toward the help you recieve, that you do so via our website or our GoFundMe campaign to enable us continue to provide our services.

Do we cater to special diets ? Is food halal?

We endeavour to cater to specific diets. The bulk of our fresh meats and chicken are donated by halal meat providers and sourced locally.
If the meat or chicken is not halal, we do not serve it to halal food consumers.

We do accomodate halal, pescatarian and vegetarian diets and also cook for those who are on low salt, low oil or cholesterol or soft/liquid diets. We also take allergies into account although unfortunately we are unable to guarantee absolute nut free environments. Please indicate this when you fill our online form.

What area/s do our services cover?

We are able to help those who are located in Luton Bedfordshire and near neighbours Dunstable and Leighton Buzzard. Postcodes LU1, LU2, LU3 and LU4 and near neigbours LU5 and LU6.

For public service staff, we can extend to include the Bedford and Biggleswade area

What happened to the food boxes?

Our weekly food boxes which were provided free of charge ENDED ON 1 SEPTEMBER 2021. Between March 2020 and September 2021 we delivered 37,900 food boxes to residents doorsteps in Luton and Dunstable.

What is in a food parcel

Food parcels contain varied dry food items and will include bread, milk, fresh fruit and vegetables if we have any available. The packs will usually contain a mix of 10-15 items for emergency supplies. In addition we include meats, fish or chicken if available.